Timely reimbursement is crucial for the sustainability and growth of outpatient physical therapy clinics. Efficient payment cycles enable clinics to manage cash flow effectively, pay staff, invest in equipment, and provide high-quality patient care without financial...
I was recently working with a younger PT Director and I was reminded of an important management lesson that I wanted to share. We had just helped him discover a problem with his front desk. Specifically, they had a new patient in the waiting room, waiting for an...
At the end of August, Hurricane Ida hit Louisiana. It made landfall as a Category 4 before passing 20 miles from our Corporate Office as a Category 2. From there, it headed north and east, causing additional damage and loss of life in nine states. The highest...
When we are called in to take over a PT Clinic’s Billing, it is often because the owner has had a revenue crisis. That is a horrible state to be in: decreasing revenue, bills mounting up, unable to pay bonuses or raises, worried about the ability to keep the doors...
In the US we have a certain general national mindset when it comes to business. It can be characterized by innovation, growth, excellence, risk taking and we celebrate the idea of “Never Quit”. We repeat and celebrate stories that serve as examples of victory that...
If a clinician is able to consistently achieve our target number for this metric, we know that they are doing a lot of things right.
A few years ago, PT clinics could get by with their billing entity doing an 80% job. Revenue per visit was good enough that it didn’t matter too much if claims were paid late or a few line items weren’t paid at all. However, times have changed. Revenue per...
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