I was recently working with a younger PT Director and I was reminded of an important management lesson that I wanted to share. We had just helped him discover a problem with his front desk. Specifically, they had a new patient in the waiting room, waiting for an...
Three Lessons from Hurricane Ida
At the end of August, Hurricane Ida hit Louisiana. It made landfall as a Category 4 before passing 20 miles from our Corporate Office as a Category 2. From there, it headed north and east, causing additional damage and loss of life in nine states. The highest...
Don’t Ignore These Signs of Bad Revenue Cycle Management
When we are called in to take over a PT Clinic’s Billing, it is often because the owner has had a revenue crisis. That is a horrible state to be in: decreasing revenue, bills mounting up, unable to pay bonuses or raises, worried about the ability to keep the doors...
How to Know When to Quit
In the US we have a certain general national mindset when it comes to business. It can be characterized by innovation, growth, excellence, risk taking and we celebrate the idea of “Never Quit”. We repeat and celebrate stories that serve as examples of victory that...
I had a blast with Chad Madden on his podcast.
Recently I was interviewed by Chad Madden for the "Grow Your Practice" Podcast.In this episode we talk about everything from strategic growth to successfully leading a team. If you’re working on growing your PT practice, I think you’ll benefit from listening in. ...
Physical Therapy Owners Club Podcast
In today’s episode, Nathan Shields and Matt Slimming, PT, DPT discuss what owners need to consider when it’s “time to hang ’em up,” when they’re taking advantage of a sale opportunity, or when they’re simply burned out. All owners need to consider when and how they want their ownership story to end. There are many different ways to exit your practice, but the first thing to do is consider “why.” Why do you want to exit and what would leaving your practice do to further your personal purpose? Figuring that out will definitely help in determining “if” and “when” you want to leave besides simply following the $$.
How to Dramatically Improve Company Culture in 30 Days… and why you should care.
The quote, “Culture eats strategy for breakfast” has been attributed to business guru, Peter Drucker. This is a wonderful, catchy phrase that conveys the importance of Company Culture over just about anything else you do to grow your company. Before we get into why...
Implementing a Leadership Program
As organizations grow, Leadership becomes a core business component that needs to be considered. For a time a single Physical Therapy clinic can grow fairly well under the care of one intentional and dedicated leader. However, often that leader finds himself insufficiently equipped to lead a team through challenges or even healthy growth.
Leaders Serve Their Way Out of Crisis.
Making decisions about how to stay healthy and safe, and helping the people around us do the same is important. But operating in faith, dealing with reality and charging ahead with power is the best way to walk this out with real leadership.
For your company to continue to thrive, people need to have new reasons, almost continuously, to view your practice in a positive light. These reasons need to be communicated to patients, staff, the community and other healthcare entities in your market. But as busy as you are, what can you do consistently to achieve that?